Faqs

What are the check-in and check-out times? Check-in is available after 3:00 PM (15:00), and check-out is by 12:00 PM (noon). The front desk operates 24 hours.

Is there a self-check-in option? Yes, the hotel provides self-check-in kiosks for a faster and more convenient arrival process.

Does the hotel offer airport transfers? The hotel does not provide a direct shuttle service to or from Gimpo or Incheon International Airports. Guests typically use taxis, public transit, or pre-booked private transfers.

How far is the hotel from the nearest subway station? It’s just a 280-meter walk (approx. 3-5 minutes) to Gongdeok Station (Line 6) and 310 meters to Mapo Station (Line 5).

Is parking available at the hotel? Yes, on-site public parking is available for a fee of KRW 6,000 per day. Spaces are limited and cannot be reserved in advance.

Does the hotel serve breakfast? Yes, a breakfast buffet featuring Korean and Western options is served daily from 7:00 AM to 10:30 AM for a fee of KRW 19,000 per person.

Is Wi-Fi available? Free high-speed Wi-Fi is available throughout the hotel, including all guest rooms and public areas.

Are pets allowed? No, pets are not permitted at Roynet Hotel Seoul Mapo.

What languages do the staff speak? The multilingual front desk staff speak English, Korean, Japanese, and Mandarin Chinese.

Is there a gym or fitness center? Yes, the hotel features an on-site gym for guests to maintain their workout routine during their stay.

Is there an executive lounge? Yes, guests staying in select room categories (like the Junior Suite Family Room with Lounge Access) can enjoy the exclusive 23rd-floor Executive Lounge.

Are there laundry services? Paid laundry and clothes drying facilities are available on the 20th floor. Dry cleaning services are also offered.

Can I store my luggage before check-in or after check-out? Yes, complimentary luggage storage is available at the front desk for guests arriving early or departing late.

Is there a business center or fax/copying service? Yes, fax and copying services are available for a nominal fee. A computer station is also provided for guest use.

What is the hotel’s address and phone number? Address: 67 Mapo-daero, Mapo-gu, Seoul, 04157, South Korea. Phone: +82-2-37020300.

Is the hotel accessible for guests with mobility issues? Yes, the hotel has a stair-free main entrance, wheelchairs available for loan, and accessible rooms upon request.

What is the cancellation policy? The cancellation policy varies depending on the room type and booking conditions. Please review the specific terms when making your reservation.

Are children welcome? Yes, children of all ages are welcome. Fees may apply if they require extra beds or meals; please check room-specific policies.

Is there a café or restaurant on-site? Yes, the hotel has a cozy on-site café serving coffee, snacks, and breakfast. There is no full-service à la carte restaurant.

What are the nearby attractions? The hotel is centrally located near Hongdae’s vibrant nightlife, the Han River parks, and major shopping districts. It’s also well-connected via subway to Gyeongbokgung Palace, Lotte World, and Myeongdong.